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SPOOKMASTER TROUBLESHOOTING GUIDE
I Have Difficulty with the Large Acrobat® File
If you have a low-speed modem (28K, 56K, or similar), the large Acrobat® file will download slowly. Please
be patient.
Note that download times can vary depending on many things such as website traffic and the overall
traffic on the internet. If you are attempting to download the files with a slow modem, the modem can
sometimes time out.
The Acrobat files are best when viewed with Acrobat® Reader 5.0 or newer. Visit the
ACROBAT page to learn
more about Acrobat® and to download the latest version.
Make sure that your browser's cache is enabled. Enabling the cache allows you to view web pages and
graphics without having to reload the files every time. This saves a bunch of time, especially during
peak demand times.
Basically, if you are unable to download the large Acrobat® files due to slow modem speed, we suggest you
just go the patterns page (on the public or subscribers site), review the graphics by scrolling down on
the screen and choose the carving patterns you want directly from the screen. You can also go to the
HOW TO page to
read or download pumpkin carving and painting instructions.
The Mix n' Match Acrobat® file is not a large file, so you should be able to download it even with a
low-speed modem.