SPOOKMASTER
www.spookmaster.com
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SPOOKMASTER TROUBLESHOOTING GUIDE
I Am A Paypal Customer And Have Problems With Ordering

To order SpookMaster, you must go to the SUBSCRIBE page and click on the ORDER NOW button. Our shopping cart is designed to work with most browsers and most browser configurations. However, we are aware that some problems exist. The shopping cart is best when used with Internet Explorer and Netscape (Version 6.0 or higher).

Make sure that your browser settings allow cookies. The payment gateway requires cookies even though the SpookMaster site doesn't.

Once you click on the ORDER NOW button, you should be sent to an order screen that contains the details of your order and the price you will pay. Check the order. If the order is incorrect, follow the instructions on the screen to make corrections.

If the order is correct, proceed by clicking on CHECK OUT NOW. When you click CHECK OUT NOW, the screen will ask you whether you want to order by credit card (this is through the VeriSign payment gateway) or by PayPal. Select Order by PayPal Online if you wish to pay via PayPal.

Once you have made a selection, you will be sent to a screen that requests your personal information for a PayPal payment. This screen is protected by SSL security. The SSL security is assured by the padlock that can be found somewhere on your browser toolbar. Click on the padlock to access the details regarding your secured transaction.

Once you have entered all of your PayPal data, click on SUBMIT SECURE ORDER. If the PayPal data entry screen reappears, you have entered some data incorrectly. Please enter your data again and click on SUBMIT SECURE ORDER. You will be asked to click to the PayPal site where you will make payment to TruckBucks LLC for the SpookMaster patterns.

Incorrect entries are not processed so you will not be charged twice.

Log onto the PayPal site as you normally would. Click the PAY button on the PayPal site. At this point you have made payment for the SpookMaster patterns.

The next screen will verify that PayPal has sent payment to TruckBucks LLC. Click on Click here to continue. You will be sent to a screen that begins with Order Processed Successfully! Click on BACK TO SPOOKMASTER at the lower part of the screen. You will now be at the subscriber site. Please follow the instructions when you reach the subscriber site.

If you continue to have problems with ordering, please email us and we will work to solve your problem as soon as possible.